Unlock Unprecedented Policy Delivery Speeds

Our AI-driven solution accelerates insurance request issuance, enhancing efficiency and reducing processing time.

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Case Summary

A leading P&C insurer needed to reduce manual intervention in managing documentation. SLK implemented AI-driven automation for data extraction from unstructured documents, strategically involving human oversight to ensure accuracy. This approach accelerated turnaround times, reduced person-hours, and significantly improved operational efficiency.

The Challenge

  • Managing extensive documentation requirements with high manual intervention.
  • Processing 40-page policies required significant human involvement, causing delays. 
  • Long client wait times impacted net promoter scores. 
  • Conventional technologies like OCR and RPA were inadequate for unstructured documents. 
  • Needed a partner to automate processes, reduce human effort, and improve efficiency.

The Solution

  • Implemented novel extraction techniques using NLP/OCR/computer-based vision-based geometry and synonyms from structured and unstructured application forms.
  • Helped extract data from diverse sources like email submissions and attachments.
  • AI-based classification ensured accurate document version control. 
  • Human in the Loop was used for handling exceptions and approvals.
  • Streamlined and automated processes reduced delays and improved efficiency.

Business Impact

> 90%

Accuracy

10x

Improvement
in efficiency

40%

Submissions
automated

15 Min

Processing time to extract 145
parameters

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