Industry
Manufacturing
Replacing Manual Monitoring Across 2,500+ Stores With Centralized, Data-Driven OpeReplacing Manual Monitoring Across 2,500+ Stores With Centralized, Data-Driven Operationsrations
manhours saved per store annually, across 2,500+ retail locations
equipment uptime through remote diagnostics and automated work orders
data capture across all monitored devices
A US refrigeration equipment manufacturer manages temperature monitoring across more than 2,500 retail stores manually. The approach drove high equipment downtime, escalating maintenance costs, and left the client unable to control business-critical operations remotely. Altimetrik built a SaaS store monitoring platform with multi-site control, real-time temperature tracking, and detailed alarm/activity history. It added secure role-based remote diagnostics and CRM integration that auto-generates work orders from business rules, replacing manual monitoring with centralized, data-driven operations across the store estate.
Temperature monitoring across the client’s 2,500+ store retail estate was entirely manual. Store staff checked cases and escalated issues by hand, with no centralized visibility into what was happening across locations. This drove up equipment downtime, pushed maintenance into a reactive cycle with escalating costs, and consumed staff time on routine checks that delivered little operational insight.
Most critically, the client had no way to control business-critical operations remotely every diagnosis and response required someone physically on site.
In refrigerated retail, temperature excursion is both an inventory loss and a compliance risk. Multiplied across thousands of stores, manual monitoring didn’t just slow things down — it left the client’s most important operational risk effectively invisible until it had already become a problem.
Altimetrik deployed a SaaS-based store monitoring platform providing multi-site control, real-time temperature monitoring, and detailed logging of alarms, temperatures, and user activity.
The platform enables quick, accurate remote diagnostics with secure, role-based access across all store locations, so issues can be identified and often resolved without dispatching a technician. Where a site visit is required, the platform integrates with the client’s CRM and creates work orders automatically based on configured business rules, removing the manual step between detecting a problem and acting on it.
Data capture across all monitored devices completes in under five minutes, giving the operations team a near-live picture of the entire estate rather than a lagging set of manual logs.
Altimetrik replaced a manual process at estate scale, not in a pilot store. By pairing real-time monitoring with remote diagnostics and automated work-order creation, the platform closes the loop from detection to resolution, turning 2,500+ independently managed sites into one centrally operated system.
