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Digital Operations

Transform Conventional Operations into a Smarter, Faster, and AI-First Intelligent Business Operations

Run your business operations with greater efficiency, speed, and agility. We help enterprises simplify complex business processes, make smarter decisions, and achieve measurable outcomes through deep domain expertise, intelligent automation, AIpowered capabilities, and a proven global delivery model.
Talk to Our Digital Operations Experts
Altimetrik’s Digital Operations practice brings together traditional Operations embedded with AI‑ first design to help enterprises with improved efficiency. We combine deep cross‑ industry domain knowledge in Banking, Insurance, Manufacturing, FinTech, with intelligent automation, Customized Operating models, and global operations expertise to deliver measurable outcomes from Day 1.

Outcomes Engineered

We deliver outcome-centric solutions that help organizations move from running the
business to transforming the business.
47% Cost Savings and 99% Quality
Embedding GenAI, predictive models, and enterprise AI into every solution.
400,000+ Backlogs Cleared
In under 3 months with hybrid automation.
40%+ Reconciliation Efficiency Improvement
With AI agents for stronger risk and compliance.
37% Faster Customer Lifecycle Management Onboarding
For a better customer experience.
Deep Domain Expertise
Across Banking, Payments, Lending, Insurance, Manufacturing, Retail, Healthcare, and more.

Modernize. Automate. Transform. Powered by AI-Driven Digital Operations.

Download the Guide to know more

Engineering Intelligent Digital Operations

Digital Operations practice integrates AI and automation into deep domain expertise,
workflow redesign, and operating models to transform and scale regulated enterprise
operations.

Operations Management

Operations Delivery – Project Support
Operations Delivery – Project Support Based on requirements, we quickly augment staff for one‑ time projects, backlog clearance or ramp‑ up and own outcomes through rapid mobilization and execution.
Operations Delivery – Process Stabilization
We implement a robust operating model that helps manage end‑ to‑ end operations while improving performance and SLA delivery.
AI Solution Support – Human‑ In‑ the‑ Loop (HITL)
During AI product development, we help process exceptions and fallouts from AI/RPA solutions through HITL support, while also providing annotation and ML evaluation services that accelerate the process.

Operations Transformation

Assessments & Documentation
Evaluate current business operations leveraging process mapping, value‑ stream mapping, process mining, and SOP creation processes.
Technology‑ Enabled Operations:
Apply automation workflows and design a new target operating model that improves performance by embedding advanced technology, including AI.
Business Process Redesign
We leverage BPM, Lean, and role‑ redesign frameworks to discard or reimagine processes and align them to the target operating model.
Continuous Process Improvement
We address feedback loops and gaps in the processes using Kaizen and Lean principles and drive ongoing efficiency gains.

NextGEN Capabilities

Accelerate business transformation across domain-driven operations with AI-powered automation and intelligent workflow built to optimize high-volume enterprise operations.

Card 1

Fraud & Financial Crime Operations

Strengthen fraud prevention and financial crime management with an integrated approach comprising AI, expertise, and expand Human-in-the-Loop (HITL) governance to detect threats early, reduce losses, and improve investigation accuracy.

Capabilities

→

Fraud Investigations across Deposits, Checks & Cards

→

Disputes, Claims & Reconciliation Management

→

End-to-end Compliance across AML, KYC (CDD/EDD), sanctions (OFAC), and
regulatory reporting (CTR, SAR)

→

Real-time Transaction Monitoring & Alert Triage

→

Rule Engine Optimization for smarter detection

→

AI-powered Case Management with HITL governance

Impact

57%

reduction in operational losses

41%

fewer false positives

70%

reduction in manual effort through AI

Card 2

Payments & Transaction Operations

Automation-enabled lifecycle management for high-volume payment processes, including checks, ACH, wires, and deposit reviews.

Capabilities

→

Check Processing (Day 1 & Day 2)

→

ACH & Wire Operations

→

Lockbox Processing

→

Deposit Review

Impact

29%

automation achieved in Day 2 operations

47%

cost savings in item processing programs

3 weeks

Seamless transitions delivered within

Card 3

Client Lifecycle & Treasury Management

AI-powered onboarding and treasury management through automation of documentation, risk screening, and compliance support.

Capabilities

→

Client Onboarding & Account Setup

→

Treasury Management Product Configuration

→

Document Collection & OCR Validation

→

Watchlist & Negative News Automation

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Maintenance & Query Handling

→

Regulatory Reporting &

→

Account Closure

Impact

45%

reduction in manual effort in TM setup

37%

reduction in onboarding TAT

Card 4

Reconciliation

A smarter AI-enhanced reconciliation approach to automate matching, resolve exceptions faster, and improve overall financial accuracy.

Capabilities

→

General Ledger (GL) & Subledger Reconciliation

→

Exception Handling & Aged Break Resolution

→

AI-powered Reconciliation Assistant with rule-based automation

→

GL Reconciliation & Financial Controllership

Impact

40%

improvement in operational efficiency

90%

of aged breaks resolved

Card 5

Finance & Accounting Operations

Support end-to-end finance and accounting processes, from Procure-to-Pay and Orderto-Cash to Record-to-Report, using automation and analytics to improve efficiency and financial visibility.

Capabilities

→

Procure-to-Pay (P2P): Invoicing, vendor management, reconciliations, GR/IR,
and 2/3/4-way matching

→

Order-to-Cash (O2C): Billing, collections, cash application, disputes, and credit
management

→

Record-to-Report (R2R): Journal entries, close, reconciliation, and reporting

→

Financial Controls & Compliance: SOX, audits, policy adherence, and
exception handling

→

Financial Planning & Analysis (FP&A): Forecasting, planning, variance
analysis, and dashboards

→

Master Data Management: Customer/vendor setup and General Ledger (GL)
maintenance

Impact

40–60%

reduction in manual effort through workflow redesign and automation

Faster

month-end close with improved reporting accuracy

Card 6

Other Shared Services: Domain-Driven & Enabling Services

We also support domain‑ driven and enabling services across a range of specialized areas like risk and compliance, process documentation & mapping, lending operations, and annotation support & Machine Learning evaluation for AI products.

Assess Your Digital Operations Maturity

AI-Powered Accelerators & Transformation Framework

Our proprietary accelerators enhance delivery and time‑ to‑ value:
Agentic AI Framework:
Embedded AI agents across fraud, control testing, reconciliation, and treasury workflows. Features include alert prioritization and scoring, rule‑ engine optimization, workflow orchestration, real‑ time stakeholder dashboards, and HITL audit traceability.
DexTR:
End‑ to‑ end document extraction, data massaging, rule‑ engine application, and data ingestion.
Mithril:
Automated data summarization and comparison for faster decision‑ making.
Process Mapping Toolkit:
Enhance the process mapping and documentation processes with the help of pre‑ built templates for risk documentation and standard operating procedures.

Understand where your operations stand today and what it takes to evolve into intelligent, autonomous operations.
Start Assessment Now!

Our Edge

Technology Advocacy – One Stop Shop for IT + Operations
We integrate IT and operations expertise to deliver end-to-end solutions across infrastructure, applications, and processes.
Focus on Business & Operational Metrics
We track success through outcomes and operational performance rather than SLA compliance.
AI-Augmented Operations
Leveraging adaptive AI capabilities, we improve workflows, insights, and support evolving client needs.
Executive Leadership & Agile Governance
We combine strong executive oversight with practitioner-led teams to enable faster decisions and strategic alignment.

Move from fragmented operations to an AI-powered, resilient, and scalable process.

Book a Strategy Session with Our Digital Operations Experts
Services
Digital Business Platform Modernization AI/GenAI Intelligent Systems and Operations Digital Enterprise Digital Operations

Digital Business Platform Modernization AI/GenAI Intelligent Systems and Operations Digital Enterprise Digital Operations
Industries
BFSI Life Science Retail & CPG Automotive Manufacturing

BFSI Life Science Retail & CPG Automotive Manufacturing
Capabilities
Data Engineering Cloud Engineering DevSecOps Agile Information Security Site Reliability Engineering (SRE) Quality Engineering Salesforce Digital Engineering

Data Engineering Cloud Engineering DevSecOps Agile Information Security Site Reliability Engineering (SRE) Quality Engineering Salesforce Digital Engineering
Resources
Blogs Case Studies White Papers Videos Glossary

Blogs Case Studies White Papers Videos Glossary
About
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About Us Press Careers
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