Key Outcomes

15-to-1

loan systems consolidated onto a single unified nCINO-powered platform

End-to-end

SBA loan lifecycle unified from origination and underwriting to servicing

Faster

turnaround through standardized, transparent, and compliant processes

Executive Summary

The bank managed its SBA loan lifecycle across up to 15 different systems, from origination and underwriting through servicing, with time-consuming processes and limited visibility. Altimetrik revamped the loan lifecycle on nCINO and Salesforce, unifying origination, application processing, underwriting, risk and financial analysis, and loan contracting on a single platform integrated with CRM, credit bureau, the mainframe lending decision engine, and third-party tooling. The result was a unified, transparent platform with faster turnaround, standardized processes, and stronger regulatory compliance.

Client Snapshot

Industry
Banking & Financial Services
Client Profile
Fortune 500 full-service bank in the U.S. Southeast with over $125B in assets, transforming its SBA lending operation
Business Focus
Loan lifecycle transformation, origination to servicing, nCINO and Salesforce, system consolidation

Business Challenge

Managing loan applications and processing spanned up to 15 different systems, which demanded extensive coordination between departments and made the process time-consuming with limited visibility. Process adherence was hard to enforce across so many disconnected tools.

The bank wanted an integrated, unified solution that could manage banking operations end to end, ensure regulatory compliance, reduce risk, and open new revenue opportunities.

Why It Mattered

Fragmentation across 15 systems slowed every loan, obscured status, and made compliance a manual effort. Consolidation was the path to faster turnaround, real visibility, and the transparency regulators and the business both required.

Solution

Altimetrik revamped the loan lifecycle on nCINO and Salesforce, unifying origination, application processing, underwriting, risk and financial analysis, and loan contracting on a single platform. Document collection, equity calculation, application validation, credit and collateral checks, risk rating, and pricing were brought into one governed flow.

The platform integrated with the CRM used for information collection, the credit-bureau and relationship-management application, the mainframe lending decision engine, and the third-party template and communication tooling, replacing a sprawl of point solutions with an intuitive, unified interface.

Business Outcomes

Consolidation

  Up to 15 systems unified onto one nCINO-powered platform

  Intuitive, simple interface across the loan lifecycle

Efficiency

  Reduced turnaround time and improved process visibility

  Standardized processes with stronger process adherence

Growth

  Increased transparency, efficiency, and profitability

  Regulatory compliance strengthened and risk reduced

Altimetrik Advantage

Altimetrik replaced a sprawl of up to 15 disconnected systems with a single, intuitive lending platform built on nCINO and Salesforce. By unifying the SBA loan lifecycle from origination to servicing and integrating it with the bank’s core systems, Altimetrik delivered the visibility, speed, and compliance the business needed, along with the foundation for new revenue.

Amit singh

“Amit Singh is the Chief Strategy Officer and Chief of Staff to the CEO at Altimetrik, where he drives corporate strategy, growth acceleration, and value creation through transformation initiatives. In this dual role, he partners closely with leadership teams, investors, and the board to align business strategy with sustained, technology-driven growth.

With over two decades of experience at the intersection of technology, business, and transformation, Amit brings a unique perspective on how organizations can innovate and adapt in a rapidly evolving digital landscape. His career has been defined by building high-performing teams, scaling innovative platforms, and driving organizational change to deliver lasting impact.

Before joining Altimetrik, Amit held senior leadership roles at Visa, where he led technology strategy, engineering, and product development for Real-Time Payments and the Visa Developer Platform. Earlier, he served as Chief Product Officer at a startup and spent more than a decade at Oracle, leading product and engineering teams across a wide range of enterprise software applications.”

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