Merchant Onboarding Transformation

April 20, 2026
5 minute read
Share

Overview

A global e-commerce marketplace managing a large merchant ecosystem was facing delays and inefficiencies due to manual onboarding and fragmented compliance processes. Altimetrik partnered with the organization to automate onboarding workflows and strengthen compliance operations on Salesforce.

Delivered Results

  • Faster onboarding, 
  • Improved accuracy in KYC & risk checks
  • Enhanced audit readiness.

The Challenge

Onboarding was manual and fragmented, with separate tools for verification and compliance, leading to delays and inconsistencies.

Solution Elements

Altimetrik implemented automated KYC workflows, risk assessments, and end-to-end onboarding processes on Salesforce to address compliance and process inefficiencies.

Conclusion

Automation improved efficiency, reduced onboarding time, and strengthened compliance and transparency.








Accelerate your digital evolution

Contact Us
Client Success Stories

Real results in action

EXPLORE ALL stories
Case Studies

Faster Incident Resolution with OpenTelemetry Observability

Summary  A leading banking organization partnered with Altimetrik to modernize its Site Reliability Engineering (SRE) capabilities and gain end-to-end observability across critical business systems. The organization lacked unified monitoring and proactive alerting across complex distributed services. Altimetrik implemented an OpenTelemetry-based observability framework integrated with enterprise monitoring tools and dynamic dashboards. This transformation enabled real-time business […]

Read More
Case Studies

Enabling Always-On Instant Payments with Full Observability and Self-Healing Automation

Scaling reliability, observability, and automation to power next-generation instant payment platforms. Summary A leading enterprise operating an Instant Payments (IP) platform partnered with Altimetrik to enhance its Service Reliability Engineering (SRE) capabilities. Following a discovery phase to identify reliability and monitoring gaps, Altimetrik implemented a 12-month transformation roadmap focused on observability, toolchain optimization, and self-healing […]

Read More

Contact Us

We'd love to hear from you.
Contact Us

Amit singh

“Amit Singh is the Chief Strategy Officer and Chief of Staff to the CEO at Altimetrik, where he drives corporate strategy, growth acceleration, and value creation through transformation initiatives. In this dual role, he partners closely with leadership teams, investors, and the board to align business strategy with sustained, technology-driven growth.

With over two decades of experience at the intersection of technology, business, and transformation, Amit brings a unique perspective on how organizations can innovate and adapt in a rapidly evolving digital landscape. His career has been defined by building high-performing teams, scaling innovative platforms, and driving organizational change to deliver lasting impact.

Before joining Altimetrik, Amit held senior leadership roles at Visa, where he led technology strategy, engineering, and product development for Real-Time Payments and the Visa Developer Platform. Earlier, he served as Chief Product Officer at a startup and spent more than a decade at Oracle, leading product and engineering teams across a wide range of enterprise software applications.”

Our expertise
Before we proceed..

Altimetrik is committed to protecting your personal information. To apply for a position, you will need to provide your email address and create a login. Your information will be used in accordance with applicable data privacy laws, our Privacy Policy, and our Privacy Notice.

Explore More