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Merchant Onboarding Transformation

April 20, 2026
5 minute read
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Overview

A global e-commerce marketplace managing a large merchant ecosystem was facing delays and inefficiencies due to manual onboarding and fragmented compliance processes. Altimetrik partnered with the organization to automate onboarding workflows and strengthen compliance operations on Salesforce.

Delivered Results

  • Faster onboarding, 
  • Improved accuracy in KYC & risk checks
  • Enhanced audit readiness.

The Challenge

Onboarding was manual and fragmented, with separate tools for verification and compliance, leading to delays and inconsistencies.

Solution Elements

Altimetrik implemented automated KYC workflows, risk assessments, and end-to-end onboarding processes on Salesforce to address compliance and process inefficiencies.

Conclusion

Automation improved efficiency, reduced onboarding time, and strengthened compliance and transparency.








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