Overview
A global industrial manufacturing organization operating across multiple markets was facing inefficiencies in its sales and service ecosystem due to disconnected systems and complex product configurations. Altimetrik partnered with the organization to streamline quoting and modernize the opportunity lifecycle using Salesforce CPQ and CRM Analytics.
Delivered Results
- 30% Faster Quoting
- 40% Effort Reduction,
- 25% Quicker Case Resolution
- 25% Net Revenue Boost
The Challenge
The organization was dealing with disconnected sales and service systems, lengthy product configuration cycles, and fragmented analytics, which collectively slowed down operations and limited decision-making visibility.
Solution Elements
Altimetrik implemented Salesforce CPQ alongside enhancements to Sales and Service Cloud. CRM Analytics enabled AI-driven dashboards and reporting, providing actionable insights across the lifecycle.
Conclusion
By unifying systems and introducing intelligent automation, the organization improved operational efficiency, accelerated sales cycles, and enhanced revenue outcomes.