Industry
Banking and Financial Services
in new account openings
in operational productivity
in retail business growth
A leading American regional bank operating 430 branches across the Midwest partnered with Altimetrik to modernize its fragmented technology and data ecosystem. Legacy retail products, disconnected systems, and limited customer intelligence restricted growth and increased operational costs.
Altimetrik delivered a phased, end-to-end digital transformation that unified more than 10 retail and lending systems, established real-time data capabilities, and created a 360-degree customer view. The transformation accelerated digital adoption, improved productivity, and positioned the bank for scalable growth.
The bank’s legacy retail products could not keep pace with changing customer expectations. Siloed systems limited cross-selling and prevented teams from developing a complete view of customer relationships.
Fragmented data also complicated mergers and acquisitions, affected compliance reporting, and increased operational costs. The bank needed to modernize its digital foundation without disrupting ongoing customer services.
Without trusted, integrated data, the bank could not personalize customer interactions or identify growth opportunities across retail and SMB banking. Slow delivery processes and expensive computing operations further reduced competitiveness.
A scalable digital foundation was essential to improve customer experience, strengthen compliance, and accelerate the introduction of new services.
Altimetrik executed the transformation in manageable phases to minimize disruption and deliver incremental business value.
More than 10 retail and lending systems were unified into a single source of truth, supported by governance and data-quality controls. A 360-degree customer view connected customer-account relationships across retail and business banking, enabling more personalized services and cross-selling.
Altimetrik created a Data Lake and real-time Operational Data Store using Informatica PowerExchange and Cassandra. More than 30 real-time APIs simplified integration and enabled legacy systems to support scalable digital experiences.
Predictive analytics improved customer targeting and decision-making, while agile engineering accelerated development and deployment. Altimetrik supported the complete transformation lifecycle, from architecture and implementation to testing and rollout.
Delivered 250% growth in new accounts, 30% retail business growth, and 85% growth in deposits through improved digital experiences.
Achieved a 65% increase in digital adoption and a 50% rise in e-bill subscriptions through simplified mobile and online services.
Improved productivity by 90% by streamlining operations, reducing manual effort, and establishing trusted customer data.
Accelerated time-to-market by 20% through agile delivery, reusable APIs, and a scalable data foundation.
Altimetrik combined banking-domain expertise, data engineering, platform modernization, and agile delivery to transform a fragmented legacy environment.
By integrating systems, enabling real-time data, and creating a unified customer view, Altimetrik helped the bank improve customer engagement, operational efficiency, compliance readiness, and long-term growth.
