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White Paper

Observability as a Service (OaaS): Enhancing System Performance & Reliability

Observability as a Service

In today’s complex and dynamic IT environment, observability is crucial for detecting and resolving issues promptly, providing real-time application insights, and offering end-to-end performance analytics. Organizations encounter challenges such as inadequate observability, inefficient debugging processes, limited request tracing capabilities, and disjointed metrics and logs.

This whitepaper explores the critical necessity of enhancing system observability through the implementation of an Observability as a Service (OaaS) framework. By utilizing various open-source tools such as OpenTelemetry (OTEL), the Prometheus Stack for metrics, the Grafana Stack for log monitoring, and Jaeger for request tracing in public cloud environments, the proposed architecture aims to deliver comprehensive visibility into system performance. This approach not only enables proactive issue detection and efficient debugging but also aligns with DevSecOps principles and strengthens reliability solutions, enhancing overall system security and resilience.

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