Psychological safety is a subtle but critical success factor in the operations of a 21st century organization. It is important for Agile organizations to be psychologically safe as the contrary can be likened to driving a vehicle without applying motor oil to the engine. Prior to the advent of Agile, command and control were the norm, but the volatility of the market has compelled businesses to respond accordingly.

One of the goals of Agile is to accelerate time to market, but it is also crucial to ensure that the solution delivered in record time meets and exceeds customer expectations. This is where team creativity plays a critical role and the question is, can we create an innovative culture without keeping the environment psychologically safe? This white paper addresses psychological safety in Agile implementation.