The client operates global delivery centers and processes high volumes of AP–AR invoices across regions. Multiple invoice formats and manual processing created inefficiencies and limited scalability.

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The Solution

AP invoice creation was automated, and AR processing standardized by introducing an integration layer.

Key solution components included:

• An AR-based solution to handle multiple AP invoice formats
• Seamless integration with for invoice imports
• Use of granular business services to enable scalability at lower cost
• Self-learning for recognizing new invoice formaCharacter formatting

This solution highlights how Finance Process Automation and Enterprise Integration can be used to improve speed, scalability, and accuracy across AP–AR processes.

Business Outcomes

• ~$180K savings in North America within one year
• 100% increase in processing speed
• Self-learning capability for new invoice formats
• Software cost recovered within 18 months
• Increased customer satisfaction with accurate invoices delivered

Summary

An automated and integrated AP–AR solution was delivered, improving processing speed, reducing costs, enabling scalability across invoice formats, and enhancing customer satisfaction.

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